Shipping policy
Shipping Policy
Thank you for shopping with Braj Creative. Every product is handmade with care and packed with love to ensure it reaches you safely.
Processing Time
All orders are processed within 2–5 business days after confirmation. Since our products are handmade, some custom or made-to-order items may require additional processing time.
Shipping Time
Estimated delivery time may vary depending on your location:
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Within India: 3–10 business days
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Delivery delays may occur during festivals, holidays, or due to courier issues beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order size.
Order Tracking
Once your order has been shipped, you will receive tracking details via email or message to track your parcel easily.
Incorrect Address
Please ensure that your shipping address and contact details are correct before placing an order. Braj Creative will not be responsible for orders delayed or lost due to incorrect shipping information provided by the customer.
Delayed or Undelivered Orders
If your parcel has not been delivered within the expected timeframe, please contact us at brajcreative1@gmail.com and we will assist you in resolving the issue with the courier partner.
Damaged Parcels
If your order arrives damaged, please contact us immediately with proper photos and order details at brajcreative1@gmail.com within 24 hours of delivery.
Contact Us
For any shipping-related questions or concerns, feel free to contact us at:
Email: brajcreative1@gmail.com